How CiviCRM Will Help Your Organization

Good CRM implementations facilitate better outcomes and improved relationships with your constituents shown by, for example, more donations and volunteer time. They also improve staff efficiency and automate workflows, reducing the average cost and time involved in interactions with the constituents. This allows you and your organization to do more. CiviCRM will improve the relationship your constituents have with your organization through various features, including:

  • Easier online event registration
  • Self-serve membership renewal
  • More complete record of history of interactions available to the entire qualified staff
  • Automated workflow improvements for case management
  • Personalized emails
  • Anti-spam options to ensure all e-mail communications are permission-based

Improved relationships also result from deeper changes to the work of an organization. Segmentation of constituents can enable more targeted and effective communication and interaction. For example, sending a text version of your newsletter rather than the normal HTML version to those who have not opened three HTML issues in a row can improve deliverability. Cross-marketing action alerts to frequent donors or donation appeals to frequent activists can be more effective than sending these appeals to all donors or activists, since the latter may end up filling people’s inboxes too frequently, leading many to unsubscribe. Surveying those who immediately return for more service on their case can reveal systemic issues in case of management protocols, or quality assurance issues.

Organizations with well-focused and right-sized CRM strategies properly balance the costs of acquiring and updating constituent information against the benefits of having and using it. Staff effort and constituent inconvenience mean that it is often better not to force or even encourage the entry of less important information. Nonetheless, CiviCRM will provide quantitative and qualitative information that can guide actions, inform executive decision-making, and allow balanced scorecard types of reporting to boards and external funders.

Cogknockers provides end-to-end WordPress solutions from strategy and planning to web design and development explicitly based on your business plan. As well, we provide full data migration, extensive API integrations, scalability, performance and long-term guidance and maintenance. We have service options and solutions for startups, small to midsize businesses, enterprise organizations and marketing agencies.

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Bringing Healthcare Online

We help healthcare brands to deliver healthcare services in an increasingly digital world.

Online Booking

  • First impressions count – live up to modern-day patient expectations with a seamless online booking system that provides a high-end patient experience before they enter your clinic.
  • Book directly into your clinic – Enhance the efficiency of your practice with a slick online booking system that enables patients to view a live appointment calendar and book directly into your clinic, without the need for enquiry handling.
  • Something for everyone – Online booking platforms vary from state-of-the-art CRM systems that integrate with your website content management system to simple third party booking systems that can sit anywhere on your website.
  • Best-in-class tech – We have developed partnerships with some of the world’s leading technology companies who offer integrated clinical systems for managing your patients’ medical data and admin tasks so you can run your clinic from anywhere with a cloud-based and mobile-friendly system.

Video Consultations

A crowded market – With so many different video conferencing technologies available it can be difficult to decide on the right solution for both your clinic and patient needs.

We do the Hard Work

  • Transitioning to online consultations can be daunting, but we can help you to find a simple, safe and secure e-consultation platform to connect you with patients so that you can provide continuity of care and reassurance.
  • Our team will assess your circumstances, advise you on the different options available and recommend the best solution to fit your needs (and budgets!). We’ll integrate your chosen platform into your website and guide you through the consultation process, always on-hand to offer support and advice if needed.

What's Included in Our Packages

Custom Design

All our websites are expertly designed by our inhouse team of healthcare website designers. Our collaborative design process considers our clients feedback at every stage to ensure complete satisfaction.

Optimized for Mobile

We strive to create an intuitive user experience across all device types. We undertake a mobile-first approach to the design of websites to ensure every medical website we develop works seamlessly on mobile and tablets.

SEO Optimized

Healthcare SEO best practices to ensure you get a headstart in the search engine rankings. We advise on valuable keywords for your business to place you in the best position to attract enquiries.

WordPress CMS

To provide a user-friendly platform for you to manage your website content. Our team of website developers will develop this popular CMS framework for your medical practice and teach your staff how to use it.

GDPR Compliant

Ensuring your website adheres to GDPR guidelines can seem daunting, but don’t worry we’ve got your back. All our medical websites meet GDPR web design standards and ensure your data is kept secure.

Accessibility

We help to make sure your website is inclusive to all types of users by ensuring adherence to the highest standards of website accessibility, catering to various disabilities and limitations.

Want to find out How we can Help your Organization?

Speak with A project Manager

At Cogknockers you don’t get redirected to a salesperson.  You will speak directly with someone who knows how to answer your questions without the hassle of pricing, quotas and contracts getting in the way.  Our main focus at the beginning is to get a clear understanding of what you need and then, we’ll send out a detailed proposal.  We base our prices on the current rates and then knock 10% off the top.

No Sales Pressure | No Upselling

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